SHIPPING
All goods in stock are normally shipped within 24 hours of order. Any significant delay will be advised.

UK
Small items are normally sent via Royal Mail First class. Larger items or items of value will be sent by Royal mail Special Delivery or by courier and have to be signed for on delivery.

UK DELIVERY CHARGES FOR ON LINE ORDERS
£5.00 standard charge

RETURNS
Please check your goods on delivery. Should you need to return any item please complete the returns form supplied with the goods in full.
Please note that returns will only be accepted if:

1. The items are returned unused and in original packaging, undamaged.
2. Goods must be returned within 14 days of invoice
3. Customers should ensure that they receive proof of posting as lossed or damaged items in return post will not be refunded.
4. Items correctly supplied will incur a 15% restock charge
5. We cannot accept returns on Electrical or carburetor parts, books, Videos or DVDs unless faulty in which case a replacement will be supplied only.
6. Other faulty items should be returned within 30 days
7. Delivery charges are not refundable

These terms and conditions do not affect your statuary rights
Goods should be returned to:
The BikeClinic
Unit 31,
Brickfields Business Park,
Gillingham,
Dorset
SP8 4PX

Tel: 01747 835535
Ask for Andy, Martin or Steve

Email Us: info@thebikeclinic.com